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FAQ

******Payment and Shipping******

 

NO EXCHANGES * NO EXCEPTIONS

 

Please check all info provided before submitting your order. 

 

Any orders lost or stolen will not be the responsibility of our company once shipped out.

 

If an order is returned due to invalid address you the customer will be re-charged for re-shipment due to updated information.

 

Tracking numbers will be sent with each approved order.

Each item sold is personally inspected , photographed and packaged carefully for safe shipment to our customers.

*****Returns & Refunds*****

 

If an item happens to arrive to you damaged we ask that you photograph the item(s) and email the photograph back to us right away so that the issue can be resolved in a timely manner .

 

*****Privacy Policy*****

 

Any information taken will be solely used for purchasing , shipping, loss prevention and anti-fraud purposes only. 

Lebutterflysnaildesigns,LLC
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